1. Executive Overview

PrivacyOps CA is an AI-powered privacy compliance automation platform built for Chartered Accountant (CA) firms in India. It replaces the manual, year-round workload of DPDP Act compliance with an automated system that ingests documents, detects PII, updates statutory registers, performs risk assessments, and generates audit-ready artifacts. The system is fully aligned with DPDP Act, GDPR, and PDPL frameworks.

It reduces compliance documentation time by 90%, manages all forms of client data (Aadhaar, PAN, GSTIN, bank records, scanned IDs), and ensures CA firms can operate confidently without violating privacy regulations. Target users: small–mid-sized CA firms handling sensitive personal and financial data across multiple channels.

2. Problem & Opportunity

Key Challenges for CA Firms

- High manual burden: Reviewing every document, detecting PII, maintaining registers, and preparing DPIAs consumes hundreds of hours annually.

- Unstructured document flow: Documents arrive from Gmail, Drive, WhatsApp, or scans—often noisy, rotated, or poor quality.

- Technical difficulty: Aadhaar, PAN, Voter ID formats require strong OCR + pattern validation; standard tools fail.

- Regulatory pressure: DPDP requires RoPA, consent registers, vendor registers, breach logs, DPIAs & real-time documentation.

- Cross-border clients: Many CA firms now require GDPR/PDPL alignment.

Opportunity

PrivacyOps CA automates the complete lifecycle—from intake to artifact generation—turning compliance from a heavy manual effort into a fully streamlined, AI-driven workflow.

3. What PrivacyOps CA Does (Core Modules)

A. Intake Layer

- Auto-monitors Gmail & Drive for incoming attachments.

- Normalizes PDFs, images, and scans from all channels.

B. AI Extraction Layer

- Hybrid OCR using Tesseract + docTR + Vision LLM.

- Handles rotated/noisy/poor scans.

- Extracts structured fields from Indian IDs & financial documents.

C. PII Intelligence Layer

- Detects 17+ Indian PII types with checksum validation.

- Redaction & sensitivity classification.

- Covers Aadhaar, PAN, Passport, Voter ID, GSTIN, IFSC, phone numbers, emails, bank details, etc.

D. Compliance Registers Engine

Automatically maintains:

- RoPA (Records of Processing Activities)

- Vendor Register

- Consent Register

- Processing Activities Register

E. DPIA Engine

- Automated risk scoring (0–100)

- Vulnerability detection

- Mitigation recommendations

- Word-format DPIA report generation

F. Data Breach Register

- Logs all incidents

- Maps affected subjects via RoPA

- Generates regulatory notification drafts

Tracks remediation workflow

G. Artifact Generator

- Creates audit-ready Word, Excel, PDF files

- Generates complete compliance packs as ZIP exports

H. Governance Layer

- DPO Dashboard showing real-time compliance health

- Audit logs with tamper-evident tracking

- Centralized settings for frameworks & integrations

I. Role-Based Access

- Data Fiduciary (Partner)

- Data Processor (Staff)

- Data Protection Officer (Compliance)

4. Technology Stack Overview

Backend

FastAPI, PostgreSQL, MongoDB, MinIO/AWS S3, Redis, Celery

AI/ML

Tesseract, docTR, spaCy (custom Indian NER), GPT-4 Vision / LLaVA, OpenCV, PIL

Frontend

React + TypeScript, Material-UI, Redux Toolkit, Recharts

Integrations

Gmail API, Drive API, OAuth 2.0, python-docx, OpenPyXL, ReportLab

Infrastructure

Docker, Kubernetes,NGINX, Prometheus/Grafana, ELK Stack

5. Benefits & Impact

Business Benefits

- 90% reduction in compliance documentation time

- Faster onboarding and processing of client data

- Reduced risk of DPDP/GDPR non-compliance

- Professional audit artifacts instantly available

- Full visibility into compliance posture through dashboard

Technical Benefits

- High-accuracy PII detection across Indian document types

- Resilient OCR for noisy, rotated, poor-quality images

- Automated cross-register synchronization

- Enterprise-grade logging & access control