Using AI to Create and Leverage a Database of Real-Time Client Conversation for a Custom ChatGPT AssistantRecord inserted or updated successfully.
AI & Auditing

Using AI to Create and Leverage a Database of Real-Time Client Conversation for a Custom ChatGPT Assistant

Author : CA Krupal Shah

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Problem Statement

CAs and their team often struggle with:

  1. Maintaining accurate notes during client meetings.
  2. Retrieving critical information from past conversations.
  3. Identifying clear action items from discussions.
  4. Understanding sentiment and key metrics shared in real time.

This inefficiency leads to missed opportunities, confusion, and time loss in post-meeting workflows.


Detailed Use Case: AI-Powered Meeting Notes, Summaries & Integration

Overview

Imagine if every client meeting—especially virtual ones—could automatically:

  1. Be recorded and transcribed.
  2. Summarized into key points and action items.
  3. Stored in a searchable, AI-friendly database.
  4. Integrated seamlessly into your work tools like Notion, CRMs, or project boards.

This is now possible through the integration of AI note-taking tools with automation platforms and knowledge management systems.


Use case – I followed below steps to solve the above problems

1. AI-Powered Meeting Notes & Summaries with MyMeet.io

  1. The meeting is conducted on MyMeet.io.
  2. The built-in AI listens, transcribes, and analyzes the conversation in real-time.
  3. It extracts:
  4. Key discussion points.
  5. Action items.
  6. Follow-up dates.
  7. Sentiment and intent.
  8. And other interesting details.
  9. Allows scheduling through branded booking links with calendar sync, buffer times, and time zone support.
  10. Supports hosting secure, browser-based video meetings with screen sharing, chat, and             guest access.
  11. Performs AI summarizing by auto-generating transcripts, key discussion points, and action items.
  12. Integrates with tools like Notion via Make.com for automated data transfer.
  13. Can be used independently or as part of a larger workflow.


2. Automation Using Make.com

  1. Used Make.com to automate transferring meeting summaries and transcripts from MyMeet.io to Notion.so.
  2. Triggered automatically when a new summary or transcript is available in MyMeet.io.
  3.  Fetched the meeting data using MyMeet.io’s API or webhooks.
  4. Processed the content if needed within Make.com.
  5. Sent the data to Notion via its API, creating or updating entries with meeting details.
  6. As it saves time, avoids manual errors, and ensures meeting notes are stored instantly for easy access and collaboration.
  7. It can be used individually as well to automate and integrate other platforms.


3. Smart Storage & Retrieval in Notion

  1. Meeting notes are saved in a clear, structured format for easy organization – automated through Make.com.
  2. Notion’s AI features and connected tools like Notion AI let you interact intelligently with your data.
  3. You can ask the AI chatbot questions about the stored notes to get quick answers.
  4. It allows fast retrieval of notes related to specific topics or clients.
  5. The AI can automatically generate reports or documentation based on your stored information.
  6. This helps save time, keeps data organized, and supports faster decision-making with smart insights.
  7. It can be used individually


Why This Is Useful

Benefits

  1. Centralized Knowledge Hub: One place to access all meeting records.
  2. No Manual Note-Taking: Focus more on conversation, less on documentation.
  3. Accurate Recall: Never miss a point—ask your AI for past details.
  4. Time-Saving: Automated workflows save time previously spent copying or summarizing notes.
  5. Integrations Enable Flexibility: The system can work with Notion, Airtable, ClickUp, or any tool with API support.
  6. Scalable for Teams: Works for solo professionals and large teams alike.


Summary

By combining AI-powered note-taking (MyMeet.io), automation (Make.com), and documentation (Notion), you can build a fully connected system where meetings are:

  1. Captured.
  2. Summarized.
  3. Automatically organized.
  4. Easily retrievable.

Each tool enhances productivity and can be used individually, but their real power shines when connected via APIs and webhooks.